Units 2-4
Silverhills Buildings
Decoy Industrial Estate
Newton Abbot
Devon
TQ12 5LZ
England
Company Registration No.
4350939
Tel No.
+44 (0)1626 331655
Helpline.
+44 (0)1626 333793
Fax No.
+44 (0)1626 335171
Privacy Policy
This privacy policy sets out how Silvalea Ltd uses and protects any information that you give Silvalea Ltd when you use this website.
Silvalea Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Silvalea Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 1st 2007.
- What information do we collect from you via the website.
- What do we do with the information we gather.
- Security.
- How we use cookies.
- Links to other websites.
- Controlling your personal information.
1. What information do we collect from you via the website.
Silvalea Ltd collects information from in one way only from our website. We ask for some personal information on our enquiry form.
2. What do we do with the information we gather.
Silvalea Ltd uses the information we collect about you to fulfil any orders you place. We also require this information to understand your needs and provide you with a better service.
We may use the information to improve our products and services.
We may periodically send promotional emails to you about new products, special offers or other information which we think may be of interest to you using the email address you have provided or other means.
We may also use the information to customise the website according to your interests.
3. Security.
Silvalea Ltd is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Any sensitive information (such as credit or debit card details), you enter is encrypted and protected with 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of the screen.
Other details such as your name and address are sent over the internet without being encrypted, and this means the transmission is never guaranteed to be completely secure. Information you send over the internet is, therefore sent at your own risk. Once received by Silvalea Ltd, information is stored securely on our systems.
4. How we use cookies.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular website.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We may use traffic log cookies to identify which pages are being used. This helps us analyse data about web traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical purposes and then the data is removed from the system.
Overall cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of our website.
5. Links to other websites.
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.
Therefore, we cannot be responsible for the protection and privacy of information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy statement applicable to the website in question.
6. Controlling your personal information.
We may occasionally want to tell you about Silvalea Ltd products and services. If you do not want us to do so, please tick the “opt-out” box provided.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us or emailing us at: enquiries@silvalealtd.co.uk or by ticking the “opt-out” box provided within that information.
We will not sell, distribute or lease your personal information to third parties unless we are required to do so by law.
Silvalea Ltd has a duty to ensure that the information we hold about you is accurate and up-to-date. We welcome updated contact information from you, so if you change your email address or any other details, or if you notice that the information we hold on you is inaccurate or out of date, please email us at : enquiries@silvalealtd.co.uk or write to us at Silvalea Ltd, Units 2-4 Silverhills Buildings, Silverhills Road Decoy Industrial Estate, Newton Abbot, Devon, TQ12 5LZ or telephone us on 01626 331655.
As part of the Data Protection Act 1998 you have a right to request details of personal information which we hold about you. A small fee will be payable. If you would like a copy of the information held on you please write to us at the address listed above.